We are back from our weekend in Ashdod at the west hotel. I wanted to thank you for all your help in making the arrangements for the hotel and connecting us with a car. We had a wonderful time, and I know it would not have happened without you. We are in Israel often because my son and his family live here, so I know I will have many more occasions to use your services.
Phyllis Shapiro
I don't know if you recall, but I wrote to you about four years ago telling you what a great employee you have in BatZion Ben Moshe. Well, I figure four years is enough of a lapse for me to restate my comments.
I have been a customer of yours for eight years. Every winter I rent a car for 3-4 months, and during the year have the need to occasionally rent a car for shorter periods of time.
When my original contact moved up in your organization, I was referred to BatZion. I can say without hesitation that from that point I was, and continue to be, extremely satisfied with BatZion. She is the reason I have continued to be a regular customer. Your competition has lost me forever!
During my winter rental period, BatZion is always able to arrange a car at a fair price and also arranges to get me "preferred service" in the form a no "high season" surcharge, and a free extra driver. On the one or two occasions I've experienced a problem with Hertz, BatZion quickly came to my assistance.
I am a retired executive from JP Morgan Chase in New York. One of my areas of responsibility was our customer service call center so I'm very sensitive to excellent service quality as a strategy for maintaining clients. You can consider yourself fortunate in having BatZion among your customer interface staff.
I anticipate a long time relationship with TravelDeal knowing that I will continue to receive excellent service from BatZion.
regards
Asa Cohen
Thank you very much. The hotels worked out really well and they accommodated our room requests, etc. I think our rooms at the Dan Acadia were really very nice - 4th floor and looked out over the pool!
Bereshit was beautiful.
Yes I would definitely email you again in the future
All the best, Lisa
We are back from our weekend in Ashdod at the west hotel. I wanted to thank you for all your help in making the arrangements for the hotel and connecting us with a car. We had a wonderful time, and I know it would not have happened without you. We are in Israel often because my son and his family live here, so I know I will have many more occasions to use your services.
Phyllis Shapiro
I just wanted to thank you so much for the amazing service
And accommodations during my stay in Israel, and for getting my parents a room at the Waldorf at the last minute
Thank you !
Best Regards,
Ruthy Tanenbaum C.N.P